Contact

We’re here to help. If you have any questions about our products, orders, delivery, or returns, please feel free to get in touch with us using the details below.

Business Name

Richmond Garden Centre

Email

support@richmondgardencentre.shop

We aim to respond to all email enquiries within 24–48 business hours.

Telephone

+44 1748 889968

Our phone lines are open during our standard business hours.

Address

10 Borough Rd
Richmond DL10 4SX
United Kingdom

Opening Hours

  • Saturday: 10:00 – 17:00

  • Sunday: 10:00 – 16:00

  • Monday: 10:00 – 17:00

  • Tuesday: 10:00 – 17:00

  • Wednesday (Christmas Eve): 10:00 – 13:00

  • Thursday (Christmas Day): Closed

  • Friday (Boxing Day): Closed

Holiday opening hours may vary. Please check this page for updates during public holidays.

Get in Touch

We're here to help. Fill out the form below to reach us

Address

1001 S Olive St STE 339, Los Angeles, CA 90015

Phone

(000)1234-5678

Email

support@example.com

Business hours

Monday to Friday
From 9 AM to 6 PM

FAQs

Find quick answers to our most common questions.

Order & Shipping

1. How can I track my order?

You’ll receive a tracking number by email once your order is shipped. Use it on our website or the carrier’s site to check your delivery status.
2. How long does shipping take?

Most orders are delivered within 3–7 business days. International shipping may take longer, depending on location.
3. Do you offer international shipping?

Yes, we ship to many countries worldwide. Shipping costs and delivery times will be shown at checkout.
4. Can I change or cancel my order?

If your order hasn’t shipped yet, please contact us as soon as possible to request changes or cancellation.
5. What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure payment options at checkout.

Product & Returns

1. What is your return policy?

Returns are accepted within 30 days of purchase if products are unused and in original packaging. Contact our support for assistance.
2. Are your products covered by warranty?

Yes, all our products include a limited warranty. Check the product page or contact us for details.
3. Do you offer discounts for bulk purchases?

Yes, special pricing is available for large or business orders. Reach out to us for more information.
4. Is my personal information secure?

We take privacy seriously and use advanced security measures to protect your data.
5. How can I contact customer support?

You can reach us via email or through our Contact Us page. We aim to reply within 24 hours.